Levels of CareTWAS operates 365 days a year, 24 hours a day staffed by highly educated staff/volunteers of various Emergency Medical Services (EMS) levels, aimed at providing the greatest competent care possible to those we are called to.
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Levels of Care
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Transport and Call Types
TWAS responds to a 2 main different types of "calls/transports".
- Emergent | 911 Calls, When someone calls 911 they speak with a county Emergency Medical Dispatcher (EMD), who is trained to ask questions and dispatch the appropriate Emergency Services (Fire, EMS, Police). Once we are dispatched, we receive the general information of the call and respond immediately. Utilizing EMD coding and crew intuition we respond in 2 different emergent modes: base emergent is when we drive with traffic and maintain speed limits, this is our normal response to most 911 calls; Lights and Sirens, this mode is used when seconds count, during this type we exceed normal traffic as we respond to life threating calls. Some of our calls, we will utilize airmedical (helicopters) to further expedite care as needed.
- Interfacility Transports | IFT's, These are transfers from local hospitals to specialized facilities (ex.trauma, cardiac, stroke). These are coordinated with the local hospital and are taken, as able, without hindering our primary operation as EMS.